The Challenge
For Barking, Havering, and Redbridge University Hospitals NHS Trust (BHRUT), long-term PFI agreements have always played a vital role in enabling quality care through multi-million-pound medical equipment and support services. With a legacy spanning over 30 years, BHRUT had accumulated into a vast archive of over 4,800+ pages, including MSAs, addendums, SOWs, and supporting documentation, rich in insights but distributed across systems, formats, and time periods.
While each document held essential information, navigating and extracting insights from these layered contract hierarchies was time-intensive and increasingly complex. What NHS BHRUT needed was a modern contracting solution that could bring structure to their legacy while setting a strong foundation for the future.
The Solution
SimpliContract's Contract Performance Management (CPM) platform offered more than digital transformation, it delivered clarity. Through intelligent ingestion, AI-powered extraction, and advanced document hierarchy mapping, NHS BHRUT unlocked 30 years of buried data and turned it into a centralized strategic asset.
Structured Intelligence at Scale
The platform ingested hard copy scans, PDFs, and digitally stored contracts, reconstructing each MSA with its corresponding SOWs, amendments, emails, and more. By identifying and linking versions across disparate formats and timeframes, SimpliContract surfaced the prevailing terms in place with each vendor.
Real-Time Benchmarking and Insights
With this connected data, BHRUT could benchmark contractual obligations and pricing terms across time. This enabled procurement leaders to confidently approach renewals and new vendor discussions with a full understanding of historical commitments and negotiated standards.
“SimpliContract’s CLM solution has helped our team gain a deeper understanding of complex, long-term contracts. The platform enabled us to break down and track key deliverables, giving us greater assurance of contractor performance.” said Sean Greene, Director of Estates and Facilities.
Revenue Clawback Opportunities
The newfound visibility uncovered potential areas of revenue leakage, instances where legacy terms or misaligned indexation could be optimized. SimpliContract flagged these opportunities, helping the team take proactive measures to protect funds and enhance value delivery.
A Unified Source of Truth
From SOWs buried in inboxes to scanned amendments filed in physical archives, all data was transformed into a searchable, indexed, and compliant repository, future-proofing BHRUT against staff turnover, audits, and operational blind spots.
“The user-friendly nature of SimpliContract truly sets it apart from other platforms we've used. It’s intuitive and accessible, which made adoption seamless across teams.” Sean added.
The Result
Key Differences: Before vs. After
“SimpliContract helped us move beyond just managing contracts—we’re now leveraging them as strategic tools. From deliverables to contractor performance, we finally have the visibility we need to make confident decisions.”
